FREE EXPRESS SHIPPING ON ORDERS ABOVE ₹1,999 • COD AVAILABLE • 7-DAY EASY RETURNS
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Frequently Asked Questions

Clear answers to all your questions regarding ordering, sizing, shipping, and returns.

FAQ How long does shipping take?

All orders are dispatched from our fulfillment atelier within 24–48 hours. Standard domestic delivery takes 3–5 business days depending on your destination pincode. Real-time SMS and WhatsApp tracking links are shared upon dispatch.

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FAQ Do you offer Cash on Delivery (COD)?

Yes! Cash on Delivery is available across 25,000+ pincodes in India for orders up to ₹10,000. You can inspect the tamper-evident luxury packaging and pay directly to the delivery courier.

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FAQ What is your return & exchange policy?

We offer a 7-day hassle-free doorstep pickup policy. If your outfit does not fit as expected or you wish to exchange colors, simply contact us or initiate a return from your account. The courier will collect the package from your doorstep.

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FAQ Are your silk sarees certified authentic?

Yes, 100%. All our Banarasi, Kanjeevaram, and Chanderi sarees come with authenticity verification and genuine Zari purity assurances, directly woven by certified handloom artisan collectives.

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FAQ How can I choose the right size?

Each product detail page includes a comprehensive Size Guide with bust, waist, and length measurements in both inches and centimeters. For custom alterations, reach out to our concierge before dispatch.

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FAQ How should I wash and care for Sajbela garments?

Dry clean is recommended for all handloom silk, organza, and heavily embroidered Zari attire. Cotton and georgette styles can be gently hand-washed in cold water using mild liquid detergent. Store silks wrapped in breathable muslin cloth.

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📦

Express Delivery

Free express shipping above ₹1,999 with live tracking.

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7-Day Easy Returns

Complimentary doorstep pickups on unworn items.

Silk Mark Certified

100% authentic handloom pure silk with hallmark guarantee.

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Ask SAAJBELA ✨ • AI Stylist
Online • Personal Fashion Consultant
👗
Namaste! 🙏 I am Priya, your personal AI Fashion Stylist at SAAJBELA.

Tell me your occasion or styling question! For example:
“Wedding outfit under ₹3,000”
“Something elegant for Durga Puja”
“Gift for my sister, budget ₹3,000”

How can I style you today? ✨